Abhinav R BharadwajProjectHumanCanvas Reach: Coaching companion app
Reach is the companion app to HumanCanvas Core.
Coachees who have signed up with an executive coach can use Reach to keep track of their sessions, progress, and access helpful material to help further their coaching journey.
A dedicated channel between coach and coachee
The primary interactions between a coach and a coachee will always be their sessions, and the conversations they share. However, it is key to ensure that the context and learnings from those sessions be easily available to coachees, without being lost in buried emails or notebooks whose pages have turned over since.
Reach ensures that a coachee can keep in touch with their sessions easily, by being a dedicated channel where coachees can keep in touch with their coaching progress and view media shared with them by their coach. It can also be a resource when the coach isn't available, via an AI coach.
Features
Here's what Reach provides to coachee users:
Keeping track of sessions
Coachees can see their next upcoming session up front, and go through the notes of their previous sessions.
Coachees can also participate in session calls directly from the app, and see the shared live notes being composed as the session progresses.
Accessing shared media resources
Coachees can view articles, videos, and audio snippets shared with them by their coach, as supplementary material to their coaching sessions.
Coachees can also view recordings of previous sessions if they want to revisit those conversations.
A virtual coach
A coach's availibility is often limited, and coachees may find themselves wanting to get some guidance between scheduled sessions.
Reach provides a virtual coach for coachees to talk to, that has the full context of their previous coaching sessions, so they can pick up where they left off.
A virtual coach could never replace the personal touch of a real human coach, and this one doesn't aim to do so. This AI-driven coach would act as a stand-in, and be trained to mimic the human coach's communication style to ensure that conversations flow smoothly.
The full design file
Some more thoughts
The combination of the HumanCanvas Core and Reach products creates an end-to-end suite for coaches and coachees to enhance their experiences.
By being a dedicated app, Reach silos the context of coaching, and ensures that coachees get exactly what they need, and nothing else. It is a companion app, and they don't need to using it all the time, but it's there when they need it.
By streamlining these channels between coach and coachee, the idea is to normalize being coached, and having resources to help people help themselves.
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